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Abu Dhabi desert dunes

Frequently Asked Questions

Find quick answers about booking, pick-up, safety, what to wear and everything else you need to know before your UAE desert safari or city tour.

Quick answers before you book

12 questions about booking, pick-up, safety and more.

Booking is easy. Choose your safari or tour on our Tours page, then book through the website, call us or message us on WhatsApp. Tell us your date, number of guests and hotel or pick-up location, and we will confirm your booking and pick-up time right away.

Yes. All our safari packages include free pick-up and drop-off by air-conditioned 4x4 from your hotel or residence in Dubai and nearby areas. For Abu Dhabi, Sharjah, Ajman or other emirates, please tell us your location when booking so we can confirm the pick-up details.

The evening safari includes hotel transfers, thrilling dune bashing in a 4x4, a camel ride, sandboarding, a sunset photo stop, and a traditional camp with a BBQ dinner, soft drinks, tea and coffee, henna painting and live entertainment such as Tanoura and belly dance shows. Quad biking and other extras can be added for an additional fee.

An evening desert safari usually takes around 6 hours from pick-up to drop-off, and a morning safari takes about 4 hours. Overnight safaris include dinner, an evening of entertainment, a night in the desert camp and breakfast the next morning. Exact timings depend on your pick-up area, so we will confirm them with your booking.

The cooler months from October to April are the most comfortable, with pleasant evenings and clear skies. In summer, daytime temperatures can be very high, so we recommend the evening safari, which is held after the sun goes down, or an early morning safari. Our team is happy to suggest the best option for your travel dates.

Wear light, comfortable cotton clothes and closed shoes or sandals that are fine with sand. Bring sunglasses, a hat or scarf for the sun and wind, sunscreen and a light jacket for winter evenings. Please dress modestly in public areas, as the UAE is a conservative country. Do not forget your camera or phone for photos.

Yes. Our drivers are licensed and highly experienced, and our vehicles are regularly checked. Dune bashing is bumpy, so it is not recommended for pregnant women, people with back, neck or heart problems, or very young babies. These guests can enjoy the camp and other activities, and we can arrange a gentler option on request.

Absolutely. Families with children are very welcome. Kids love the camel ride, sandboarding and live shows. Please tell us the ages of your children when booking so we can arrange suitable seating and let you know about child prices.

Yes. Our camps offer a BBQ dinner with a choice of dishes, and vegetarian options are available. Please tell us about any dietary needs or allergies when you book and we will arrange your meal with the camp.

You can reschedule or cancel free of charge up to 24 hours before your pick-up time. Cancellations made later, or no-shows, may not be refundable. In case of bad weather or any safety concern, we will reschedule your safari or offer a refund.

It depends on your nationality. Many visitors can enter on arrival or with an e-visa, while others need to apply before travelling. We do not issue visas, so please check the latest rules with the official UAE government websites, your airline or your travel agent before you travel.

Yes. Besides shared group safaris, we offer private VIP safaris for couples, families and groups, along with Dubai city tours, Abu Dhabi tours (including Sheikh Zayed Grand Mosque), Sharjah heritage tours and Ras Al Khaimah trips. Contact us for a custom quote.